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Parts Return Policy

Quality Equipment Inc. Parts Return Policy

  • A receipt is required for all refunds and exchanges within 30 days of the original purchase date.
  • Refunds will not be issued for merchandise returned without a receipt.
  • Merchandise must be undamaged, unopened, and in it's original packaging. Some items are NOT returnable, including electrical parts.
  • There will be a 25% restocking charge on all returned items.
  • Defective items will be replaced with the same items ONLY.
  • Refunds will be based on original payment type.
  • All special orders must be secured with a 50% down payment.
  • All phone orders must be picked up/shipped within five business days.